Terms & Conditions
Before you begin your month of getting active for RED January, please read the following:
Health and Safety
RED January participants must be a minimum of 18 years old on the 1 January 2024. Nevertheless, due to the physically challenging nature of getting active every day in January, if you have any medical problem or disability which may affect your involvement in RED we would recommend that you seek guidance from your medical practitioner before taking part.
RED January participants must be a minimum of 18 years old on the 1 January 2024 and be in suitable physical condition to undertake the challenge. RED January participants should be fully aware of the possible risks inherent in getting active every day, and take rests where necessary to avoid injury. RED January participants under the age of 18 are welcome to participate in RED January, with the agreement of, and when accompanied by their parent or guardian.
In completing your registration to RED January, you understand fully that you are taking part in RED January at entirely your own risk. The whole philosophy of RED January is to get active every day, your way, and the level of activity which is carried out every day is your own choice and risk. Any suggested physical activities given for RED January must therefore be taken as an indication of what activity may be achieved each day and not as an obligation of registration on our part.
In registering for RED January, you are committing to the following terms and conditions:
- Get approval in advance from RED January of any use of RED January’s logo in print or digital materials
- Not resell or offer for auction RED January merchandise without RED January’s permission
Products or services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Dispatch, delivery and providing the products
- General information
The dispatch date is the date that we send the item, not the date that it is delivered.
During the order process, we will generally notify you of the dispatch dates available and the expected timeframe for receiving your order. However, RED Together does not guarantee delivery dates or times, unless a Special Delivery is requested (in which case we will guarantee the delivery date and time). We will make you aware of delivery charges (if any) before you place your order.For orders that are accepted, unless we inform you otherwise in the order process, we will dispatch the product you have ordered within 7 days of the order.
It is your responsibility to ensure that the postal information you input for delivery is correct.
Errors in the address may cause unnecessary delay and/or result in unsuccessful delivery of your items. You can check that you have the correct UK postcode by using the Royal Mail’s handy postcode finder available at www.royalmail.com/find-a-postcode. Please note we are not responsible for the accuracy of the Royal Mail’s postcode finder.
- Delivery costs
The price of most products on our Website do not include delivery costs. We will notify you of the delivery cost at the checkout stage before you place your order.
There may be occasions from time to time (for example, a promotion) where delivery costs are included in the price of our product. On these occasions, this information will be clearly stated on our Website.
We reserve the right to change the delivery costs at any time.
- Estimated delivery times
Products are delivered by Royal Mail (or another third party carrier from time to time). Estimated delivery times for all UK orders are set out here. These Terms are in relation to deliveries made in the UK only.
- We are not responsible for delays outside our control
If our supply of the products is delayed by an event outside our control (such as acts of God, natural disasters, epidemics or pandemics, terrorist attacks, war or threat of war, riots, imposition of sanctions, embargo, or breaking off of diplomatic relations, nuclear, chemical or biological contamination or sonic boom, any laws imposing an export or import restriction, quota or prohibition, or failing to grant necessary licence or consent, collapse of buildings, fire, explosion or accident, industrial action, interruption or failure of utility service) then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event. However, if there is a risk of substantial delay you may contact us to cancel your order and receive a refund for any products you have paid for but not received. Your statutory rights as a consumer are not affected.
- If the recipient is not at home when the product is delivered
We operate a “Leave Safe” policy. This means that the carrier will attempt delivery at the recipient’s address first. If there is no response, they will attempt to leave the product with a neighbour or in a nominated safe place. If the carrier cannot deliver the product in any of these ways, and the product cannot be posted through the recipient’s letterbox, the carrier will leave the recipient instructions informing them how to re-arrange delivery or collect the products from a local depot.
- Re-arranging delivery/collection
If no one is available at the recipient’s address, it will be the recipient’s responsibility to re-arrange delivery or make arrangements for collection with the carrier. Instructions on how to do so shall be left at the time of attempted delivery.
- When you become responsible for the goods
A product which is goods shall be your responsibility from the time we deliver or attempt delivery of the product to the address you gave us.
- When you own goods
You own a product which is goods once we have received payment in full.
- Delivery outside the UK
We do deliver outside of the UK.
Please note that RED January is obliged to follow the laws of the countries in which it operates.